Can I speak to anyone about the booking? The website is packed with information but I’d like to have that personal experience of talking to someone.
Yes, our travel consultants in our call centre are ready to take your call. Whether it’s information on accommodation, how to get to your chosen resort, the latest weather in the Alps or just an opinion on which resort will suit you, our expert travel consultants are always there to help, 7 days a week, 8am to 8pm. Please call them on 0870 428 8706.
How do I know which resort is best suited to me?
We feature so many resorts that it is hard to pick one particular suited to anyone individual. Each resort has its own attractions and each country its own allure. Skiing in Europe has long been popular with the British because we can drive to the destinations and the French cuisine and wine are very popular. But the advent of the cheap long-haul flights have opened up the US and Canadian ski-resorts to the British skier and the service, standards, value for money and wide open spaces keep people going back for more. It’s your choice, but to help you make it please contact our travel consultants in our specialist sales team for their advice.
When is the best time to go skiing?
There is no best time to go skiing. As most resorts are reliant totally on the weather and, in particular, snowfall, it is impossible to tell in advance the type of conditions you will experience in resort. Some skiers like the warm sunshine of spring skiing while others prefer the guaranteed snow, but colder conditions of December and January. And then there are the school holidays and Christmas holidays that attract many because of the wonderful, bustling atmosphere, and also detract those who prefer a quieter time with fewer children around. Speak to one of our travel consultants who are more than willing to advise you on what times of year would be more suitable to you.
Is it guaranteed to snow while we are there?
No, snow is never guaranteed but as the locations of the resorts we feature are at high elevations, snow is rarely a problem. If some resorts have particularly poor snow conditions, for one reason or another, they have snow-making machines that ensure skiable terrain throughout the season. Please see our Snow Reports section on our home page for ski conditions at all of our resorts. In the 2005/06 season, for instance, Colorado has its best snowfall for many a year and snow started to fall quite heavily in November, while snow was very late coming to the European ski resorts.
How old do I have to be to ski?
Anyone can ski from around 3 years of age upwards. Of course, the older you get, the more you should examine your insurance policy to make sure you are covered.
How long do I have to go skiing for?
For as long as you’d like. Some hotels insist on minimum stays during their busy periods and others don’t. The Residences in France do tend to insist on a minimum stay of 7 nights but 7 nights is a good period of time for those on their first ski-holiday. This gives you enough time to get settled on the slopes and also enjoy the surroundings of the ski-resort. Other properties do allow shorter stays for those with little time to spare, while many North American hotels will allow you to stay for any duration you would like. Please contact our call centre for specific details on each individual property.
I can’t ski, so can I go on a skiing holiday without having lessons here first?
Of course you can. Each resort has trained ski instructors and we can arrange ski lessons for you. Learning in resort means you can learn to ski on snow, which isn’t the case in most of the UK, and also means that once you feel confident you can head off onto the pistes after your lessons.
Can I take my children with me?
Yes. The children love skiing and you’ll soon see that by arranging lessons for them, they’ll be overtaking you on the slopes.
What if there is a non-skier in the party?
Ski resorts are designed for skiers but many are now offering things for those non-skiers amongst us such as snowmobiling, snowshoeing and ice-climbing to name but a few. Remember, you are in the mountains so most activities for non-skiers will be in the outdoors and will be in cold temperatures. Of course, the non-skier can enjoy the comforts of your hotel, depending on its facilities of course. Many resorts now have spas and most have a wide range of unique shops to pass the time of day in. Please contact our travel consultants for further advice on which resorts would suit a non-skier.
How do I find out about what is going on in the resort?
Our newly designed website has up to date information all the resorts we feature. Our team have compiled information for each resort on the amount of ski-runs, the difficulty of the runs, the nearest airports, driving distance and time from the nearest airport, the nightlife, the ski-schools, even the weather – basically plenty of information to help you make a decision about which resort is best for you and your party. You will also find some images on each resort that will help you chose your perfect mountain range.
Can you tell me the different types of accommodation you have on offer?
The terminology used to describe a property can differ from place to place and yet describe the same type of property. Let’s start with the Hotel. A Hotel is generally a property that offers the minimum of a standard room with beds and a bathroom. The rooms will generally get cleaned daily and towels are inclusive in the price. Most hotels have a bar, 24 hour reception and a restaurant.
Then we have the Residence. A Residence is generally an apartment with several rooms and a living area. Residences usually come with a kitchen of sorts, a bedroom and separate living area. Linen and towels are usually included in the price, but they are generally only changed once per week and end of stay cleaning usually has to be paid for. Check-in times at Residences are restricted and late arrivals are usually kept to a minimum. Residences rarely have any restaurants or bars.
Chalets are a very popular form of accommodation in Europe. A chalet is usually a type of accommodation where guests have their own rooms inside a larger property. Chalets generally include half board for every guest and meals are prepared by a representative at the property. Meals are usually organised so that guests mingle with other guests not in their party. Meals are five courses and include wine. The representative has one night off a week where you are free to eat out in resort.
Condos are very common in North America and are similar to an apartment. Basically each Condo is individually owned within a resort or building, and is looked after and managed by a management company. Each Condo is individually designed, within the standards of the management company to ensure quality control. Condos usually consist of one or more bedrooms with a living area and a kitchen area. Condos give a real ‘home from home’ experience.
Can I do a two-centre holiday?
Yes you can. Either in Europe or North America this is possible. Just choose your destinations and let our call centre do the rest.
Can I break up my trip by spending a night or two at a gateway city?
Why not? Thousands of people visit Whistler each year without setting foot in Vancouver. Many travellers head to Stowe and Killington and their only experience of Boston is the airport terminal. And would you believe that a large percentage of visitors to Lake Tahoe, fly home without seeing the sights of San Francisco. We at SkiExtras can arrange and tailor-make your holiday to suit you, and if you want a couple of days of shopping and sightseeing in North America’s unique cities, then we’ll arrange it for you.
Alternatively in Europe we work with Campanile Hotels who have properties all across France and provide a wide range of stopover possibilities for those looking to drive to the mountains.
Can you book ski-hire and lift passes?
Yes we can. Please refer to the relevant sections within this website. We offer various types of ski & snowboard equipment for different grades of riders and skiers. We can also offer various types of lift passes within resorts that encompass greater areas such as the Trois Vallees in France and the Lake Tahoe Interchangeable Pass in California and Nevada.
Can you book flights as well?
Yes we can. We have access to competitively priced flights to both Europe and North America.
Can you book ferries?
Yes we can. Please see our ferry site www.cheap4ferries.co.uk or contact our call centre for prices with companies such as Stena Line, SeaFrance, P&O amongst others. We can also book Eurotunnel and Eurostar for those not wanting to travel across the channel.
Can you book transfers?
Yes, please contact our call centre for details of all private and scheduled transfers.
Can you book car hire?
Yes, we can book car hire in Europe and North America with our partners Alamo and Hertz.
Do I need Insurance?
Although not a requirement it is, however, highly advisable to take out travel insurance to cover any unforeseen circumstances whilst travelling abroad. Skiing in particular, however experienced one is, does offer up some unpredictable situations and sometimes accidents do occur.
If you decide not to travel with any travel insurance you can obtain a form E111 from any Post Office. Once completed, the form will entitle you to medical treatment in EC countries. It is, however, still advisable to take out travel insurance as few countries will pay the full cost of medical treatment. Please be aware that the E111 does not provide cover for other aspects such as cancellation, personal liability or personal belongings cover.
In the USA in particular, medical care can be extremely expensive for those without insurance cover.
Do I need to change money up before I travel at a Bureau De Change?
We always recommend you change up some sterling beforehand into foreign currency in case you need some loose change as soon as you arrive in your destination for items such as drinks, taxi fares or tipping the bell-boy at a hotel. It is not essential, however, to change up all of your money into local currency. Travellers’ cheques are accepted worldwide as are most major credit cards, whilst debit cards can be used in ATM machines to obtain local currency without needing a Bureau De Change.
In the US it can be difficult to change up money locally and the exchange rate generally isn’t favourable. If you don’t have a debit card that will be accepted abroad, we recommend US dollar travellers’ cheques.
Do I need any medications or injections before I travel?
No medications or injections are specifically required for skiing at any of the destinations we feature.